All Codes are guaranteed to work 100% if entered correctly by the buyer. We do offer unlocking in person or via mail for an additional fee. Please verify the accuracy of the IMEI you are submitting to us for a remote unlock code in order to ensure a positiive experience.

Please ensure to include the IMEI and Model number of the device you wish to unlock in the comment section in order to avoid any delays in processing your order. Please order the correct product for the carrier your phone is locked to.

Please ensure that the device is truly what is stated on it. ex. 8900 from Rogers & T-Mobile will both yield a different unlock code.

Refunds are given ONLY if no code is able to be retrieved with the IMEI and MODEL provided by the BUYER.

ONCE A CODE IS GENERATED THERE ARE NO REFUNDS! WE WILL WORK WITH YOU UNTIL WE HAVE EXHAUSTED ALL METHODS WE HAVE AT OUR DISPOSAL. ONCE YOU HIT SUBMIT AND PAY FOR OUR SERVICE YOU AGREE AND ABIDE TO THESE TERMS THAT ARE SET FORTH. We are not responsible for errors by buyers not submitting correct information or for not verifying that the device had ANY unlock attempts available. Codes come directly from the manufacturer.

Note: Any orders submitted after 10pm Pacific Time may not be processed till the next day. Sorry for the inconvenience.

DO NOT TRY CODE MORE THAN 2'x UNLESS INSTRUCTED TO DO SO.

Normal Business Hours: 7am-10pm Pacific Standard Time